Location: Minneapolis Avenues (Onsite)

Reports To: Program Manager

Status: On Call Part time, Hourly, Non-Exempt

Our Mission

At Avenues for Youth, we partner with youth experiencing homelessness to help them achieve housing stability and build pathways to independence. Through a social justice lens, we provide safe, affirming spaces where young people can define their futures and thrive.

Position Overview

The Youth Support Specialist provides direct support to youth in a structured, safe, and supportive environment. This role focuses on building positive relationships, supporting daily routines, and helping youth develop the skills needed for long-term stability and independence. This is a fully onsite, hands-on role working closely with youth.

Schedule

Shifts: Day and Night shift (Needed)

On-call roles are required to work at least two shifts per month 

Compensation

Pay range: $20.77 – $22.50/hour

Primary Responsibilities

Youth Engagement & Support

• Build positive, professional relationships with youth
• Provide mentoring and support with routines, meals, and independent living skills
• De-escalate conflicts and maintain a safe environment
• Support youth in developing life skills and daily structure
• Maintain a safe and structured environment
• Complete room checks and follow shift expectations
• Answer phones and manage building access
• Support daily operations and program routines
• Encourage youth participation in chores and community expectations

Program Operation

• Maintain a safe and structured environment
• Complete room checks and follow shift expectations
• Answer phones and manage building access
• Support daily operations and program routines
• Encourage youth participation in chores and community expectations

Communication & Documentation

• Complete documentation accurately and promptly
• Provide clear shift updates to team members 
• Maintain professional communication with staff and leadership

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Experience working with youth or in human services preferred
• Ability to work in a fast-paced, team-oriented environment
• Strong interpersonal and communication skills
• Must be at least 24 years of age

Work Environment & Physical Requirements

This is an onsite role requiring standing, walking, bending, and lifting up to 25 pounds.

Benefits

• Safe and Sick Time
• Employee Assistance Program (EAP)
• Staff appreciation events

Commitment to Equity & Inclusion

Avenues for Youth is an Equal Opportunity/Affirmative Action employer. We are committed to diversity and inclusion and encourage all qualified individuals to apply.

Location: Brooklyn Avenues  (Onsite), Brooklyn Park, MN

Reports To: Program Manager

Status: Full-Time, Hourly, Non-Exempt

Our Mission

At Avenues for Youth, we partner with youth experiencing homelessness to help them achieve housing stability and build pathways to independence. Through a social justice lens, we provide safe, affirming spaces where young people can define their futures and thrive.

Position Overview

The Youth Support Specialist provides direct support to youth in a structured, safe, and supportive environment. This role focuses on building positive relationships, supporting daily routines, and helping youth develop the skills needed for long-term stability and independence. This is a fully onsite, hands-on role working closely with youth.

Schedule

Wednesday to Sunday - 7 days on and 7 days off. 10:30 pm-7:30 am

Compensation

Pay range: $20.77 – $22.50/hour

Primary Responsibilities

Youth Engagement & Support

• Build positive, professional relationships with youth
• Provide mentoring and support with routines, meals, and independent living skills
• De-escalate conflicts and maintain a safe environment
• Support youth in developing life skills and daily structure
• Maintain a safe and structured environment
• Complete room checks and follow shift expectations
• Answer phones and manage building access
• Support daily operations and program routines
• Encourage youth participation in chores and community expectations

Program Operation

• Maintain a safe and structured environment
• Complete room checks and follow shift expectations
• Answer phones and manage building access
• Support daily operations and program routines
• Encourage youth participation in chores and community expectations

Communication & Documentation

• Complete documentation accurately and promptly
• Provide clear shift updates to team members 
• Maintain professional communication with staff and leadership

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Experience working with youth or in human services preferred
• Ability to work in a fast-paced, team-oriented environment
• Strong interpersonal and communication skills
• Must be at least 24 years of age

Work Environment & Physical Requirements

This is an onsite role requiring standing, walking, bending, and lifting up to 25 pounds.

Benefits

• Health insurance available
• Employer-paid dental, life, AD&D, and disability coverage
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Staff appreciation events

Commitment to Equity & Inclusion

Avenues for Youth is an Equal Opportunity/Affirmative Action employer. We are committed to diversity and inclusion and encourage all qualified individuals to apply.

Location: Minneapolis Avenues (Onsite)

Reports To: Program Manager

Status: Full-Time, Hourly, Non-Exempt

Our Mission

At Avenues for Youth, we partner with youth experiencing homelessness to help them achieve housing stability and build pathways to independence. Through a social justice lens, we provide safe, affirming spaces where young people can define their futures and thrive.

Position Overview

The Youth Support Specialist provides direct support to youth in a structured, safe, and supportive environment. This role focuses on building positive relationships, supporting daily routines, and helping youth develop the skills needed for long-term stability and independence. This is a fully onsite, hands-on role working closely with youth.

Schedule

Monday – Friday, 2:30 PM – 10:30 PM

Compensation

Pay range: $20.77 – $22.50/hour

Primary Responsibilities

Youth Engagement & Support

• Build positive, professional relationships with youth
• Provide mentoring and support with routines, meals, and independent living skills
• De-escalate conflicts and maintain a safe environment
• Support youth in developing life skills and daily structure
• Maintain a safe and structured environment
• Complete room checks and follow shift expectations
• Answer phones and manage building access
• Support daily operations and program routines
• Encourage youth participation in chores and community expectations

Program Operation

• Maintain a safe and structured environment
• Complete room checks and follow shift expectations
• Answer phones and manage building access
• Support daily operations and program routines
• Encourage youth participation in chores and community expectations

Communication & Documentation

• Complete documentation accurately and promptly
• Provide clear shift updates to team members 
• Maintain professional communication with staff and leadership

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Experience working with youth or in human services preferred
• Ability to work in a fast-paced, team-oriented environment
• Strong interpersonal and communication skills
• Must be at least 24 years of age

Work Environment & Physical Requirements

This is an onsite role requiring standing, walking, bending, and lifting up to 25 pounds.

Benefits

• Health insurance available
• Employer-paid dental, life, AD&D, and disability coverage
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Staff appreciation events

Commitment to Equity & Inclusion

Avenues for Youth is an Equal Opportunity/Affirmative Action employer. We are committed to diversity and inclusion and encourage all qualified individuals to apply.

Department: Operations

Primary Location: Minneapolis Avenues

Reports To: Associate Executive Director

Employment Status: Full-Time, Salary Exempt

Core Schedule: 40 hours/week, Hybrid (3 days in office, 2 remote)

Pay Range: $67,500 – $73,500 per year

ORGANIZATIONAL INFORMATION

Avenues for Youth provides emergency shelter, transitional housing, rapid re-housing, collective housing, and host homes housing for youth and young families experiencing housing instability and homelessness. We strive to do that in a safe and nurturing environment through a social justice lens. Avenues seeks to partner with youth and young families while they define their experiences, life dreams, and future. Our work takes into account historical trauma, systems of oppression, and intersectionality while being grounded in the power of resiliency, healing, and community.  

KEY RESPONSIBILITIES

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

OVERVIEW

This role keeps Avenues for Youth’s HR operations running smoothly, focusing on supporting about 50+ full- and part-time staff working across our programs. The Human Resources Generalist provides reliable day-to-day support for staff and managers, helps maintain established HR processes, and serves as the point person for practical HR problem-solving.

Recruitment & Onboarding 

• Support managers with recruitment, job postings, candidate screening, and background checks. 
• Coordinate onboarding and orientation for new hires.
• Keep job descriptions and staff lists organized and current. 

Employee Relations & Engagement

• Main contact for staff and managers regarding HR policies, general questions, and problem-solving
• Guide and support managers in handling disciplinary actions and terminations in line with policies and legal requirements.
• Maintain confidentiality and follow HR policies for employee matters. 

Compliance, Policies & Records 

• Understand and work in line with all federal and state labor laws and requirements. 
• Keep established HR policies and handbook up to date, focusing on practical, regular improvement.
• Assist with agency training and compliance reporting.
• Maintain accurate digital personnel and HR records. 

Performance Management & Staff Development 

• Distribute, collect, and track annual performance reviews for all staff at year-end. 
• Offer clear guidance to managers and staff on completing review forms, encouraging fair, thoughtful, and specific feedback.
• Promote ongoing performance conversations and reinforce the importance of regular feedback
• Provide resources for workplace practices and staff development. 

Compensation & Benefits 

• Process bi-weekly payroll and manage benefits administration, including enrollments, changes, and terminations.
• Coordinate annual Open Enrollment and communications with benefit brokers. 
• Address payroll and benefit questions and ensure all processes are completed accurately and on time
• Conduct exit interviews and support staff with post-employment benefit transitions
• Respond to unemployment and workers’ comp claims. 

QUALIFICATIONS

Education & Experience: 

• Bachelor’s degree required. 
• Minimum 4 years of Human Resources experience, preferably in nonprofits. 
• Knowledge of HR laws, regulations, and best practices. 

SKILLS & ATTRIBUTES

Technical & Analytical

• Strong skills in HR software and Microsoft Office Suite.
• Ability to gather and analyze data for decision support.
• Strong writing, verbal, and presentation skills.

Interpersonal & Professional

• Welcoming communicator, able to work well with staff and managers.
• Practice good judgment, professionalism, and adaptability.
• Understanding power, privilege, and systems of oppression as they relate to the workplace.
• Sensitivity to the needs of youth experiencing homelessness.

Organizational & Confidentiality

• Able to manage multiple tasks, work independently and cross-functionally, and adapt quickly.
• Commitment to maintaining confidentiality of personnel, financial, legal, and program participant information.

Background Check

All Avenues for Youth employees must pass a background check, including a Minnesota Department of Human Services background study.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Department: Finance 

Primary Location: Minneapolis Avenues 

Reports To: Director of Finance 

Employment Status: Full-Time, Hourly, Nonexempt  

Core Schedule: 40 hours/week, on-site 9am-5pm 

Pay Range: $20.77-$22.50 

ORGANIZATIONAL INFORMATION 

Avenues for Youth provides emergency shelter, transitional housing, rapid re-housing, collective housing, and host homes housing for youth and young families experiencing housing instability and homelessness. We strive to do that in a safe and nurturing environment through a social justice lens. Avenues seeks to partner with youth and young families while they define their experiences, life dreams and future. Our work takes into account historical trauma, systems of oppression, and intersectionality while being grounded in the power of resiliency, healing, and community.  

POSITION DESCRIPTION 

This role keeps operations running smoothly by providing essential administrative support to management and staff. The Administrative Assistant serves as a key point of contact for day-to-day office operations, ensuring efficient workflows, accurate records, and seamless communication across the organization. 

PRIMARY DUTIES AND RESPONSIBILITIES  

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.  

Front Desk and Administrative Duties: 

• Greet visitors, answer phones, and direct calls to appropriate staff members. 
• Admit youth shelter residents and staff into shelter residential area. 
• Maintain a professional and welcoming presence in the office. 
• Direct visitors and contractors to appropriate offices and meeting spaces within the building. 
• Manage mail distribution and package receipt. 
• Monitor general email, respond to basic queries or redirect to appropriate staff members. 
• Support Executive Director with meeting scheduling and calendar management. 
• Provide general administrative support to staff as needed. 

Basic IT Support and Technology Management 

• Provide basic technical support to staff, such as dealing with printer jams, help connecting to building wi-fi, and troubleshooting other common hardware and software issues. 
• Coordinate with IT vendor and track support tickets for hardware repairs and software issues. 
• Manage and maintain the organizational intranet, including updating content, adding resources, and ensuring accessibility. 

Scheduling and Space Management 

• Schedule and manage community room and meeting space reservations using organizational systems. 
• Coordinate with staff to resolve scheduling conflicts and optimize space utilization. 
• Maintain an updated master calendar of room bookings and availability. 
• Ensure meeting spaces are prepared, cleaned, and equipped for scheduled events. 
• Maintain a centralized calendar of organizational meetings and events. 

Supply Management & Space Organization 

• Keep office spaces and common areas clean, organized, and professional. 
• Maintain the breakroom, including restocking supplies, ensuring cleanliness, and managing equipment. 
• Manage and organize storage spaces and filing systems for easy staff access. 
• Monitor and maintain adequate inventory of office supplies, cleaning products, and other materials. 
• Coordinate with facilities management on equipment maintenance and restocking needs. 

Bookkeeping & Financial Administration 

• Process invoices and assist with other accounts payable tasks, ensuring timely and accurate payment processing. 
• Support the preparation of monthly financial reports and budget tracking. 
• Maintain organized financial records and documentation for auditing purposes. 

Meeting Support & Documentation 

• Attend board committee meetings and prepare accurate, organized meeting notes and minutes. 
• Coordinate logistics for staff meetings, including ordering food and beverages as needed. 
• Make copies of meeting materials and distribute them to attendees. 
• Donor Relations Support 
• Mail donor acknowledgement letters in a timely and professional manner. 
• Accept pre-approved in-kind donations and associated documentation and provide applicable acknowledgement. 

QUALIFICATIONS 

Education and Experience 

• High school diploma or equivalent required; Associate's degree or some college-level coursework preferred. 
• Minimum of 2 years of administrative or office management experience. 
• Experience with basic bookkeeping preferred. 
• Familiarity with office software and IT troubleshooting a plus. 

Knowledge, Skills, and Abilities 

Technical & Analytical 

• Proficiency in Microsoft Office 365 required and familiarity with QuickBooks Online preferred. 
• Strong organizational and record-keeping skills. 
• Ability to manage multiple tasks and prioritize effectively. 
• Strong writing, verbal, and communication skills. 
• General office skills and ability to operate standard office equipment. 

Interpersonal & Professional 

• Welcoming communicator with a professional demeanor. 
• Ability to work collaboratively with diverse teams. 
• Practice good judgment, reliability, and attention to detail. 
• Discretion and ability to maintain confidentiality of sensitive information. 
• Commitment to equity, inclusion, and community-centered work. 

Organizational & Reliability 

• Ability to manage multiple tasks, work independently, and adapt quickly to changing priorities. 
• Strong commitment to accuracy and quality in all work. 
• Commitment to maintaining confidentiality of personnel, financial, and organizational information. 
• Ability to successfully complete a background check, including a Minnesota Department of Human Services (DHS) background study.  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit, stand, bend, twist, kneel, and communicate. The employee must regularly lift and/or move up to 25 pounds. 

OUR COMMITMENT TO DIVERSITY, EQUITY & INCLUSION (DEI)  

Avenues for Homeless Youth is an Equal Opportunity/Affirmative Action employer. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.   

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.