Position Information

Case Managers provides case management services for youth experiencing homelessness through Avenues for Youth’s emergency shelter and transitional housing. Through intake to after-care, the YAES strives to do that in a safe and affirming environment through a social justice lens. This position will partner with youth while they define their experiences, life dreams, and future. The YAES’s work takes into account harm reduction, trauma-informed care, strength-based and positive youth development principles while connecting with youth.

Avenues for Youth’s original and oldest program is now known as Minneapolis Avenues.  Located in North Minneapolis, this program provides emergency shelter, transitional housing and intensive supportive services for 21 youth at a time, ages 18 to 24.  Annually, the program supports 170 to 190 young people.

Primary Duties and Responsibilities

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive. 

• Complete assessments of youth for housing and services, utilizing opportunities to meet one-on-one with youth to provide mentoring and guidance.
• Help youth create their individual goal plans and completion of their goals, including financial support, education, employment, job training, health and wellness, and housing.
• Coach on Independent Living Skills by assisting them to establish routines that help prepare them to live on their own and to be successful and stable in housing, school, work, and relationships.
• Coordinate care with colleagues in the agency and in the community, including mental health and nursing professionals, social workers, school counselors and family members.  
• Role model positive social interactions by involving youth in positive conflict resolution opportunities.
• Provide proactive intervention of conflict between youth in order to deescalate situations. Provide callers in crisis with counseling and appropriate referrals.
• Complete data workflow for youth in Homeless Management Information Systems (HMIS) including entry/exits, CEYS, data entry, outcomes reporting, and housing referrals.
• Prepare youth to transition our out site-based programs into independent living, including assisting youth towards continued progress and learning.

Minimum Qualifications

• BA/BS in social work, human services, education, or related field.
• Minimum of three years of related experience and/or training; or the equivalent combination of education, lived and work experience, and training.
• Previous experience with trauma-informed care, strengths-based youth empowerment models, HMIS, VI-SPDAT, and IAPP preferred. 
• Be at least 24 years of age.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit, stand, bend, twist, kneel, and communicate. The employee must regularly lift and/or move up to 25 pounds.

In response to the COVID‐19 Pandemic, Avenues for Youth has worked diligently to establish strong health and safety protocols for our community. This position is typically a face-to-face, in-person role. Currently many job duties can be fulfilled by phone or video-assisted technology, but some situations will require in-person meetings. Any interactions that require in-person contact will involve the use of social distancing and personal protective equipment.

 Our Commitment to Diversity, Equity, and Inclusion (DEI)

Avenues for Youth is an Equal Opportunity/Affirmative Action employer. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply. 

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Compensation

$23.75 TO $25.50, depending on qualifications.  Avenues approaches staff well-being from a holistic perspective which includes our compensation and benefits program, employee assistance resources, and staff appreciation. We recently increased wages for staff in order to keep us competitive in the marketplace as well as in keeping with our commitment to provide living equitable wages. Avenues pays 85% of health insurance costs, as well as full dental, life, AD&D, short term and long term disability. Along with a generous paid-time-off policy, we recognize 8 holidays including a floating holiday for staff to use. In addition to providing an Employee Assistance Program (EAP), we demonstrate appreciation for our staff through annual celebrations, year-end bonuses, and team-building activities.

Job Title: Youth Advocacy and Engagement Specialist (Case Manager)

Department:   Shelter and Transitional Living 

Primary Location: Minneapolis Avenues

Reports To:   Program Manager

Employment Status: Full Time Hourly Non-Exempt 

Core Schedule: Mondays through Fridays, 40 hours per week.

JOB CODE: 1000041